Shipping Information

Shipping cost are based on sales.
Canadian residents, add an additional $2.00 for shipping.

Order Total | Shipping Cost -------------------+-------------- $0.01 - $9.99 | $5.75 $10.00 - 49.99 | $6.75 $50.00 - 99.99 | $13.75 $100.00 - $199.99 | $19.75 $200.00 and over | $23.75

How long until my order ships?
Your order will usually ship within 4 working days of our receipt of full payment (excluding backorders). If you do not receive an E-mail from us confirming the shipment of your order within 4 working days, please contact us at shipping@antennaornaments.com.

Tracking Numbers:
Antenna Ornaments will E-mail your shipping confirmation and tracking numbers when the products are shipped. This number can be used at USPS.com to determine the status of a shipment. If one does not receive a tracking number they should contact us. We will happily supply the needed information. Additionally one may wish to check the setting of their E-mail Spam Filter. Often such filters delete these tracking number emails. International orders do not receive tracking numbers. Antenna Ornaments will send an email confirmation containing the time of shipment and the estimated delivery date.

International Orders:
Orders under one pound, from outside the United States will be shipped First Class USPS mail, which normally takes 4-7 delivery days. If your International order is over 1 pound, you will be contacted via E-mail from Antenna Ornaments to make arrangements for additional shipping dollars and or carrier arrangements. An additional $5.00 handling fee may be added to International orders over 1 pound. Most antenna topper orders of up to 15 toppers are less than 1 pound. If you are in question of the weight of a large International order, please contact us. International orders do not receive tracking numbers. Antenna Ornaments will send an email confirmation containing the time of shipment and the estimated delivery date.

Returns:
Please contact us before returning merchandise, a Return Authorization number must be issued. Merchandise returned without an RA number will be refused. Refunds will be issued after merchandise is received. Refunds will be for merchandise value & will NOT include shipping costs.

Want to order offline?
Just print out an order form and mail us a check or money order to our address, include shipping and applicable taxes! Checks and Money Orders should be made out to "Antenna Ornaments". Only Green USPS International Money orders will be accepted. International non-US (Pink) Money Orders will be refused.

If there are any other questions please do not hesitate to contact us - shipping@antennaornaments.com.